Because the refurbished machine has been used, it is inevitable that there will be some defects or some traces of use that cannot be removed. If you are concerned about this, you can go to buy a brand new, unopened machine.

Your Must-Know Before Purchase:

u25b8 Each Refurbished Product:
Undergoes full functionality testing, where any defective modules are replaced;
Is put through a thorough cleaning and inspection process;
Is repackaged (including appropriate manuals, and parts);
Undergoes the same basic testing procedures and is assessed with the same technical guidelines as new products;
Some of the refurbished products may have slight signs of wear, which will not affect the normal functionality of the machine. Return requests for such reasons will not be entertained.

If the refurbished machine you purchased is missing accessories, or some parts are unavailable, please contact us and we will send you new accessories after receiving your feedback.

After-sales Regulations for Refurbished Machines

Note: This machine is a refurbished machine. Each refurbished machine has traces of use. This is an inevitable situation. If you mind, you can buy a brand new machine.

1. No returns or refunds will be accepted for refurbished machines unless there are special circumstances.
Special circumstances such as:
u2460If we do not ship within 3 days after you place an order (except domestic and foreign holidays) or do not have a logistics order number, you can apply for a return and refund,
u2461If the logistics problem causes the loss of parts, or the machine is damaged and cannot be used by logistics, you can apply for a return and refund,
u2462If the refurbished machine is temporarily out of stock and you do not want to wait, you can apply for a return and refund.

2. We promise to let you receive a refurbished machine that can be used. If you receive the machine and assemble it and find that the machine is faulty and cannot be used, please contact us as soon as possible. We will send new accessories from the 0verseas warehouse for you to replace for your use. If the accessories in the 0verseas warehouse are insufficient, we will send them from China.

3. Refurbished machines only have 15 days of after-sales channels, and the warranty channels will be closed after 15 days.
u2460 Please check the machine within 7 days after receiving it to check whether the machine is usable or missing accessories. If the accessories are missing after 7 days, they will not be sent free of charge.
u2461 The refurbished machine will no longer be free of charge after 15 days from the date of receipt, but technical questions and machine usage instructions will still be provided.
u2462 In special circumstances, we will extend your warranty period. For example, if you assemble the machine immediately after receiving it, but find a fault and cannot use it, we will send you new accessories, and the warranty period will be calculated from the time you sign for the accessories.

4. Refurbished machines generally do not support exchanges. If you are not used to the appearance of the refurbished machine you received and want to exchange it, you need to do so within 7 days of receiving the goods, and you need to pay the shipping cost of the exchange and the shipping cost of the machine.Please note that the exchanged machine is still a refurbished machine.

Specifications:
Machine Size: 695 x 595 x 125 mm
Motherboard: 32bit
Machine Weight: 3.2 kg
Package Weight: 9 kg
Machine Power: 130W
Laser Electric Power: 90W
Laser Power: 20-22W
Engraving Size: 418 x 418 mm
Laser Wavelength: 450u00b15nm
Software Support System: Mac, Windows
Engraving Accuracy: 0.08mm
Material: Aluminum Profile + Plastic Parts
Electrical Requirement: 24V 4A DC
File Format: NC, BMP, JPG, PNG, GCODE, etc.
Maximum Engraving Speed: 30000mm/min
Supported Software: LASERGRBL (Windows), Lightburn (Common)
Software Support Languages: English, Italian, French, German, Portuguese, Czech, Spanish, Russian, Polish, etc. (13 languages)
Working Environment: Temperature 5-40u00b0C, Humidity 20-60%RH
Engraving Method: USB Connect PC, TF Card (APP, Webpage control)
Engraving Materials: Wood, Plastic, Paper, Leather, Sponge Paper, Alumina
Engraving Modes: Image carving, Text carving, Scanning carving, Contour carving, Pixel carving

Features:
1.New Eye Protection Design: The laser protective cover is designed to protect your eyes by filtering 97% of UV light. This significantly reduces the need for additional protective eyewear, making the engraving process safer and more comfortable.
2.Easy Assembly for Beginners: This laser engraver comes pre-installed at 98%, allowing for assembly to be completed within 5-10 minutes. This user-friendly design ensures that even beginners can set up the machine quickly and start engraving with minimal hassle.
3.Upgraded Laser Module: Featuring a COS chip upgrade, the laser module offers a more efficient thermal path and improved heat dissipation. The lighter laser head and Y-axis dual motor design enable a faster engraving speed, up to 30000mm/min (500mm/s), greatly enhancing engraving efficiency.
4.Safety with Limit Switch: The built-in limit switch ensures that the laser head engraves safely and accurately. This feature helps to prevent over-extension and potential damage to the machine, providing a safer user experience.
5.Enhanced Engraving Experience: To improve the overall engraving and cutting effect, the TTS-20 Pro includes additional accessories such as air pumps and honeycomb panels. These enhancements provide users with a better and more precise engraving experience, making it ideal for detailed projects.

Package Included:
1 x TwoTrees TTS-20 Pro 130W High Speed Laser Engraver Kit